Refund and Returns Policy - norxpainkiller.com

Return

We will accept exchanges and returns of wrong products within 30 days of the date of purchase (14 days during the sales period), In exchange you will get correct items or your cash back. Your return will usually be processed within a week to a week and a half. We’ll send you a Return Notification email to notify you once the return has been completed. Please allow 1-3 business days for refunds to be received to the original form of payment once the return has been processed.

Help

Give us a shout if you have any other questions and/or concerns. Email: support@norxpainkiller.com – Call or Text: +1 (929) 299 6611

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us through

Shipping returns

To return your product, you should mail your product to the address given by our physical address.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

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